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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachel Parker

April 24, 2024

5  out of  5 rating by Rachel Parker
"Karen was extremely helpful, kind, and fast getting back to me over my new policy. Deserae has a great team!"
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Daniel Aparicio

March 26, 2024

5  out of  5 rating by Daniel Aparicio
"Jacklynn’s customer service and knowledge was incredible! She went above and beyond to explain my life insurance policy! Wouldn’t take my business anywhere else"
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Ginna Kincaide

March 22, 2024

5  out of  5 rating by Ginna Kincaide
"Deserae and her girls have been nothing short of awesome. They have always taken care of me and everyone is always so surprised when I tell them how little I pay for insurance! Anytime I need something - big or small- Jackie or Deserae get back to me immediately with no questions asked. They have been incredibly sweet and efficient in every aspect & make me feel like family instead of just another customer. I highly recommend to anyone!"
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David Canales

March 14, 2024

5  out of  5 rating by David Canales
"Excellent customer service, they always help whenever I call the office with various questions. Most recently, Karen assisted me and did a wonderful job. Great office!"
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Valeria Jurado

March 4, 2024

5  out of  5 rating by Valeria Jurado
"great customer service!"
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jorge garcia

March 4, 2024

5  out of  5 rating by jorge garcia
"Karen is the best"
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Kellye Sanders

March 1, 2024

5  out of  5 rating by Kellye Sanders
"I was shopping for quotes and Ms. Jackie was quick to respond and get me updated numbers for any changes. She was personable in email and on the phone. She made the setup easy for me."
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Nora Martínez

February 28, 2024

5  out of  5 rating by Nora Martínez
"Very professional, thank you for helping me save more money."
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Cheyenne Carrington

February 28, 2024

5  out of  5 rating by Cheyenne Carrington
"Karen is the absolute best!!! Helped me with all my needs and made it so easy for me. Love love love her!!!"
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February 28, 2024

5  out of  5 rating by Kelly
"Called in for an auto and they were able to save me so much money. Jackie was great at explaining coverages and was very informative when it comes to savings and they even signed me up for life insurance. Highly recommend this office for your insurance needs."
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chanda huoth

February 28, 2024

5  out of  5 rating by chanda huoth
"The best !! Ask for Karen !"
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ledgar abrill

February 28, 2024

5  out of  5 rating by ledgar abrill
"Just moved to San Antonio and wanted a quote for both auto and life! Karen picked up my call and was extremely nice and detailed.. I was able to save on both policies."
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Jasmine Hernandez

February 28, 2024

5  out of  5 rating by Jasmine Hernandez
"I really appreciate the time all staff members have given me , they made my insurance process as easy as possible , very efficient. Thank you !"
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February 26, 2024

1  out of  5 rating by A
"Terrible service. Was with this insurance for many years and they have no consideration for client loyalty. They will ditch you after raising your rates, and almost doubling them for no reason, except "inflation". Be careful and take your money elsewhere."
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Joe Andrade

February 10, 2024

5  out of  5 rating by Joe Andrade
"Jackie was very Knowledgeable and helpful and was able to get me life and vehicle insurance quick and easy! Thank you"
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Rey Garza

January 27, 2024

5  out of  5 rating by Rey Garza
"The State Farm team got me set up. I was shopping around for a new car insurance, I’ve spoke to Karen Martinez who helped me with a quote. She was professional, & understood what I was looking for. The process was easy, I would also like to thank Jackie as well for the information she provided me as well. All around a good team, I’m happy with the customer service I was provided with."
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Edward Alarcon

December 5, 2023

5  out of  5 rating by Edward Alarcon
"I always get prompt, competent, and professional services from this office. Jackie always takes the time to answer my questions and get me the information that I need. Recently she handled some policy loans quickly and did a great job during a very busy time. I highly recommend this office for all of your insurance needs."
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Lily Hernandez

February 11, 2023

5  out of  5 rating by Lily Hernandez
"Deserae is very knowledgeable and professional. I highly recommend visiting with her for business insurance, 401k, and life insurance."
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Nicholas Lopez

February 8, 2023

5  out of  5 rating by Nicholas Lopez
"Thank you for helping us with this new policy. Efficient, informative, stress free."
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Mark Cano

December 21, 2022

5  out of  5 rating by Mark Cano
"Very fast help and answered all our questions."
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Roberto Reyes

October 24, 2022

5  out of  5 rating by Roberto Reyes
"Insurance clerks are excellent They go out of there way to help you with anything you need"
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Jim Carrillo

October 14, 2022

5  out of  5 rating by Jim Carrillo
"I would like to thank such a highly professional staff at Deserae Navarro- State Farm. Jimmyjames Carrillo"
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Chance Menchaca

October 11, 2022

5  out of  5 rating by Chance Menchaca
"Five stars for kindness, consistency, dedication, and always having my back!!! These are my people!! ☝️🤠"
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Chanaka nuwan

October 7, 2022

5  out of  5 rating by Chanaka nuwan
"Beast service❤️"
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Cruz Cross

September 30, 2022

5  out of  5 rating by Cruz Cross
"I have the up most respect and confidence from Sydney, Jackie and Deserae. They have been along with me in a recent incident. Especially, Sydney has kept up with all my needs and questions answered. I very happy to have this team of women working for the customer. Thank you"